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From Diablo 4 Wiki

Helltides are part of the Diablo 4 end-game.

This event is available at World Tier Three: Nightmare difficulty. Similar to Diablo 2 Resurrected Terror Zones, monsters difficulty is increased and they drop Cinders, a currency used to open Helltide Chests throughout the region.

Where are Helltides?

Helltides appear randomly in the open world and are indicated by zones on the map turning a red hue along with the sky in the zone. A Helltide icon will also appear on the map.

While roaming Sanctuary on foot or atop your trusty steed, be aware of your surroundings, for you might find yourself caught in a Helltide. This is a new region-wide event that becomes available to heroes only once they have reached World Tier Three: Nightmare difficulty. In a Helltide, the servants of Lilith are empowered, having their difficulty increased, but dropping loot worthy of the danger. Her mightiest minions are also out in greater force, and the very ground of Sanctuary as you know it has been morphed by the surge in demonic activity.

As you cull the monstrosities inhabiting a Helltide, they’ll potentially drop Cinders, a new currency that can be spent to open Helltide Chests scattered throughout the respective region. These chests boast bountiful boons exclusive to a singular item slot, such as Torso, Legs, or Two-Handed Weapon. But be wary in hoarding your Cinders—should you fall in battle, they’ll drop and must be reclaimed.

How long do Helltides Last?

A Helltide will typically last for one hour.

When do they Reset?

Helltides are an hour long and when the Helltide completes, there is a gap of 1 hour and 15 minutes until the next Helltide will spawn.

Helltide Rewards

Each chest that can be opened with Cinders indicates what type of loot will be inside before opening. These include the following:

  • Tortured Gift of Protection (Boots, Chest, Helm, Gloves, Pants) - Requires 75 cinders
  • Tortured Gift of Jewelry - Requires 125 cinders
  • Tortured Gift of Weaponry - Requires 150 cinders
  • Tortured Gift of Mysteries - Requires 250 cinders and could contain uniquw items. Note, it is invisible on the map until you get close to it.
Mystery Chest Locations
Mystery Chest Locations

Why can't I see Tortured Gift of Mysteries on the map?

These special chest only show up on the map when the player gets close to them. However, all the possible locations are known and they can be found on the Diablo 4 Interactive map.

Why Attempt Helltides?

Helltides are a great way to find specific loot types as all chests, apart from the Tortured Gift of Mysteries, give you a rough indication of what's inside.

Helltide Tips

  • Take part in events inside the Helltide zones to get more Cinders
  • Plan your route to the chests you want to open before the timer runs out.
  • Stay alive and you won't lose half your Cinders
  • The Fiend Rose crafting material can only be found in Helltide events.

Tips by OhItsZie on PureDiablo Discord

Tip 1

if you are just starting off World Tier 4, it's a good idea to farm your cinders in Word Tier 3 for the first half hour to 40 minutes, then move to World Tier 4 to open the chests. The cinders carry over to World Tier 4.

Alternatively if you're worried about dying while carrying too many cinders, you can collect enough then go to World Tier 4 to claim and back to Word Tier 3 to farm more, although that will take up quite a bit of your time moving back and forth during the limited amount of time you have during the Helltides.

Note that you'll get a little less exp compared to World Tier 4 gains, but survivability and quick clears for better gear farming is key.

Tip 2

Another tip for Helltides on to get cinders quickly is by doing the world events but partially ignoring the objectives

For example: collect the souls for the jar of souls world event. The mobs will continue to spawn over and over as long as the souls are not collected. Kill as many mobs as you can without collecting the souls after the kills, hence more mobs = more cinder drops. After which, when you're seconds away to run out of time. Collect all the souls n fulfill the objective to gain the mastery.

Kill the elite that spawns = get cinders then open the chest for more cinders.

This can be done for a few different world events such as "Blood is the Key" event where you have to kill mobs near the 3 towers.

Feed 2 towers and leave 1 standing while killing the mobs outside the circle until the timer is near finish. Same concept as the one I explained above.

The only challenge you will face when doing the world events this way is if random people come and start completing the objective ahead of time if they don't know how this mechanic works.. Doing this method over and over, ding donging between world events during Helltides can easily get you almost 800-1000 cinders or more considering how fast your kill speed is.

Endgame Video Explainer