Ladder reset time???

DeusX said:
Simple version: company makes perfect car and sells it with free maintenance for life. 10 years later, the maintenance is still free, but it takes forever and the service is piss-poor. If the company claims it is losing money on the free maintenance, then it either needs to stop it and start charging, or it needs to take responsibility and suck it up and do the thing properly. I will never, ever, ever accept s*** customer service when I pay good money for a product.

Of course, that means I'm a total idiot and have no idea of basic economics, right?
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I would just like to point out that the servers are still maintained. You paid your $50 to get the game. Updates were never part of it, and are a free blessing whenever they happen.

Simple version: company gives you cheap dial-up internet indefinetly, for only a one time payment of $50, and with no promises of upgrades. Other people get cable and dsl from the same company, but pay monthly fees along with the $50 surcharge, but get better service, and consistent upgrades. Unfair for the dial-up? You decide...

And to answer your last question, I would not say you are an idiot, but you really, really don't understand basic economics. :soapbox:


 
So, go Cubs!

And we're only mere hours away from the New Ladder! Relax and rejoice everyone!

Baseball is my anti-d2, what's yours :)?

But really, I still play d2 and I think it's funny that people are so impatient and anxious for the reset.
 
DeusX said:
Quick thoughts:

- I never demanded free improvements. I demand improvements. I'd be willing to pay for them. I, like you, and stated again, was never given a choice.
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Many of your previous posts and the use of your analogy seemed to suggest otherwise. You were claiming they were not properly maintaining the servers as promised, while convoluting the term maintenance to mean improvements. However, even if you were willing to pay for improvements they aren't going to split the market, break up/add servers, and hire a new development team to meet the requests of a relatively small handful of consumers actually willing to pay for improvements to a 7 year old game. One of the things that makes diablo great is that it is a purchase and play game.

DeusX said:
- The current neglect of D2 is a direct result of a marketing report that showed that a Warcraft-based MMO would have millions of subscribers, as stated before.
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Imagine that. Someone told a business they could make a lot of money doing something and they did it, and then it worked. That sounds like a sound business move to me. I'm pretty sure whoever made that decision is getting praise for it, not flak. Does that mean they don't care about diablo, no. It means they care more about WoW, which they should. That's common sense. Businesses care the most about the product making the most money. It also means it was the right time and right market for WoW. Now blizzard thinks it's the right time and market for a new starcraft. I would expect a diablo 3 all in due time. In the mean time we have a maintained d2, just as promised. Asking for more is shouting in the wind.



 
Just because something is a "sound business decision" does not mean it is the right one, morally OR financially.

I totally agree that Blizzard did the right thing in putting its focus on WoW, but if it had been my call, I would have upped Diablo's budget to keep up so I could have two super-franchises. Your arguments make it sound like all Blizzard did was support Warcraft, and that's incorrect: they backed off of D2/LOD, despite the actual per-copy-sales being higher than Warcraft at the time, because the marketing report focused on the *negatives* of the Diablo demographics. It became a self-fulfilling prophecy.

And to the flamer who continues to claim I don't understand basic economics... jeez man, you just don't get it. I hope you don't work in customer service. I'm one of these people who believes "the customer is always right" and I will literally waste hours in a Radio Shack and call my lawyer on principle because I was treated rudely. I know it's not smart or practical, I know that Radio Shack can't control one pissed off minimum-wage monkey, but what's right is right. The key word there is principle. My beliefs on the subject border on religion and fanatacism (ha ha). And I also go out of my way to shop at places that spend noticed effort on customer service... good customer service is always a loss, at least on the bottom line, for any company.

Blizzard lost me a long time ago. So now I have fun knowing that I'm costing them money without paying them another dime. And sure, a lot of it is shouting at the wind... maybe that's a waste of time to you, but not to me. You are the one wasting your time trying to change my convictions.
 
Oh yeah, that's right, this thread was originally about the time the ladder was going to reset! 9 pages of bored banter for one temp question...

Let's play bookie. I'll set the over/under @ 1100 PST. Takers?
 
DeusX said:
Oh yeah, that's right, this thread was originally about the time the ladder was going to reset! 9 pages of bored banter for one temp question...

Let's play bookie. I'll set the over/under @ 1100 PST. Takers?
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They will shutdown servers around 2100 GMT and after you need to wait like 4 promised reset hours. So yeah, for EU real reset time will be 26th of June.



 
DeusX obviously has a level 36 conviction aura going (probably buffed from duped charms) that's he alternating with a very strong fanaticism one as well. And that's in response to the 11 am prediction, not any of the previous 9 pages of tripe. I'm guessing blizz employee's take a nice hour lunch starting at 11:30, and not until they come back does anyone realize they have to reset the ladder. If they are anything like the people I work with, they procrastinate with a 20 minute SC2 match before they get around to it. So 1 pm pacific is my guess.
 
DeusX said:
Just because something is a "sound business decision" does not mean it is the right one, morally OR financially.
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Actually, a sound business decision does mean it is the right decision financially. I don't know if you realize this, but the main purpose of a business is to increase revenue. If you're looking for morally correct decisions about video games....I'm afraid I can't help other than to recomend a psychologist.

DeusX said:
My beliefs on the subject border on religion and fanatacism (ha ha). And I also go out of my way to shop at places that spend noticed effort on customer service... good customer service is always a loss, at least on the bottom line, for any company.
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See above advice.


 
Actually, a sound business decision does mean it is the right decision financially. I don't know if you realize this, but the main purpose of a business is to increase revenue. If you're looking for morally correct decisions about video games....I'm afraid I can't help other than to recomend a psychologist.
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Not true either. Textbooks have been written on why it isn't true.

Anyway, am I the only one hoping against hope for a full NL ruststorm as well? That way, all my expensive stuff (120/45/30, 45lifers, 3/20/20s/ 20/5s etc) survives on NL and their price would increase as their legitimacy is confirmed.
 
Well, it's 10:40 PST, and the Bnet status forum isn't even updated, so I'm not holding my breath on 11:00.

If they are anything like the company I work for, they will require a 3 hour meeting to discuss who is going to do what and when. They will have managers in the meeting asking how much the reset will cost and what the return on investment will be. They will have techs in the meeting who will wonder why they are having a meeting and not just doing what they need to do. Then after the meeting, some other crisis will emerge that requires the techs in charge of the reset to drop what they are doing and attend the new crisis. Then another meeting will be required to determine whether or not they should reschedule the reset. Then they will decide that they made a promise to their customers, so even though they aren't ready, they will go ahead with the reset anyway. By this time, half the team of techs will have gone home for the day, so the one tech and 5 managers who were in the meeting will be left to handle the reset which will now take twice as long as previously suggested.

That's how my company would handle it.
 
Do you work for my company or something? I think you're right in that it will take longer than anticipated, and they will get something wrong.
 
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